leezairiel   Album Posted Nov.26th, 2023, viewed 36 times

Singapore Rising

Asian Casino In this decade-old era, many casino development projects will require a huge amount of casino staff who are trained, competent, and service oriented. The most basic problem for all casino owners is: Where do I get well-trained and cost-effective staff?

The factors that will affect the recruitment include:

The recent expansion of the casino industry in Macau is nothing but shocking. There are still no unemployed Macau citizens who still want casino jobs.
Singapore has two large casino facilities, each of which will require close to 3,000 casino employees.
In Japan, we are undergoing a complex process for casino permits and require the authorization of at least 12 large properties across the country. Currently, there are few casino employees who can speak Japanese.
India needs social welfare funds and infrastructure, so it will consider licensing casinos across multiple states and federal regions. Considering its size and location, a total of 50 casino permits are available.
Vietnam and other potential economic powers will follow casino permits using the Singapore model. Just as many U.S. countries have received casino permits along Nevada and New Jersey over the past three decades, Asian countries will be competing for a share of tourism, taxes, and local game spending.

At least one Asian country is preparing to provide answers for staff training. Singapore wants to be a regional hub for training in many developing countries. Oversighted by the Department of Manpower, it is licensing new training facilities at pace, and appears intent on supplying fully trained staff for a locally looming industry. One example is the International Club Games Training Centre (ICGTC), a private casino training center located in Singapore's Turf City.

This place is in an old racetrack in Singapore. It's amazing to walk into a training center because the facility looks like a well-designed and perfectly-run casino. Finishing materials and decorations are of high quality and have a professional appearance. Training is run on several shifts to provide full-time workers in different occupations. The man in charge of the training center is Ramachandar Shiva. He is a former Vice President of Casino Training & Manpower at Star Cruise and was a manager in charge of casino training at Genting Highlands Resort. In both locations, more than 10,000 employees were trained in both game dealing and management skills.



Ramachandar devised a curriculum specific to the Asian casino industry. He trains processes and procedures unique to Asia, and takes time to explain the basic theory behind the procedures. This is because Kruppier and managers realize what they are trying to achieve with the procedure, and they can effectively modify it according to the changing needs now.

The Education Center began enrollment in mid-June 2006, and in October 2006, ICGTC launched a joint Diploma program with the Singapore Center for Asian Excellence. They offer Diploma (casino operations management) in leisure management and are the first in Singapore to offer practical training and a variety of academic courses in dealing, supervision and pit management.

Given the professionalism of the curriculum and the synthesis of the curriculum, the center is expected to be an asset to enhance the work performance of casino employees across Asia. What operators should note is that well-trained employees can make a difference.


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